I purchased a new printer/fax/copier/scanner from our own Lazybear and couldn't get the darn thing to work. >:( I read, reread, making sure I had installed and programed it correctly, unloaded and reloaded my paper tray till I was afraid I'd wear it out, read everything there was under the "troubleshooting" section of the instruction book, finally :-\ :-\ called my trusted computer expert, a/k/a Lazybear (Marvin) Computers. Told him my problem, he said what it could be, would be here either tomorrow or Fri. apologized for my having problems with it, I hung up and WA-LAA it started working so ::) I called him back and told him problem, whatever it was, was solved and thanks but a housecall was not necessary. He asked that I tell all my forum friends that he is able to make repairs with magic over the phone . . . and HA HA HA, YOU DIDN'T THINK I'D DO THIS, DID YOU LAZYBEAR??? I am very pleased with the way it works NOW. ;D
Wow!!! He is Good!!!!.
::) ::) ::) ;D ;D ;D
I wonder if I just call Ed McMahon and talk to him abo.....................................
Nahhhhh never mind.. :-[
That always seems to happen to me, too! The other day I was having internet problems, sat on hold for 5 minutes, and when I finally got a customer service person on the phone... wah-la. It started working before she even asked for my phone number.
But, I've had customers call me and as soon as I start talking to them, they say "nevermind it works now". I always tell them I have a magic wand, too!